Denver Network Support: What is Web Conferencing?

February 23, 2010 · Filed Under Business Tools, Business technology, Web-based Technology · Comment 

A few years ago, people having conversations and meetings while they are in different locations meant having the conversation over the phone.  But today, people can communicate, even conduct live meetings and presentation even if they are half a world away.  All you need is a computer, internet access and a downloaded web-based application to communicate effectively over the internet.  This technology is called web conferencing.

North Star Strategic IT – Your Denver Network  Support company

So, what exactly is web conferencing?

With web conferencing, participants can share audio, video, content or combination of these in real time.  This enables people to attend meetings or presentations when they can’t attend them physically.  Attendees or participants of web conferencing can have a downloaded application on their computer or they can just access a… Continue reading...

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How to Choose Anti-spam Filter Software

February 21, 2010 · Filed Under Business technology, Computer Security, Tips and Ideas · Comment 

Everyone experiences the flow of unwanted emails wanting you to join this or that or insisting you have won tons of money. This spam email is not only bothersome, it is also dangerous in some cases. Many spammers use emails to transfer viruses and also adware and spyware to your PC. To stop this you need to use a good anti spam filter. This will also reduce the amount of junk mail you receive.

What is an anti-spam filter?
This refers to a special program used for detecting and blocking dangerous emails. It looks for words and phrases or other things that may indicate an email is spam. It is based on the assumption that email containing certain details is spam.

It also has… Continue reading...

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How Presence Technology Reduces Email Overload and Message Tag

February 12, 2010 · Filed Under Business technology, Software, Tips and Ideas · Comment 

What is Presence?

Presence is a type of software technology that allows business communication systems to show levels of availability for a person or communication device.  Presence is designed to enhance the possibility of getting the person you are trying to contact on the first try, and is facilitated by unified communications systems that use underlying Voice over Internet Protocol (VoIP) technology.  This is part of a technology platform where your computer data network is integrated with phone and communication systems, providing information on callers and recipients to find the most desirable way to connect the two.

Availability IT

Presence is essentially a sophisticated availability board.  However, instead of simply saying someone is in or out of the office, presence coordinates their communication devices and software applications to let you know how to… Continue reading...

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Losing Your Mind with Data Recovery

February 3, 2010 · Filed Under Business technology, Computer Security, Tips and Ideas · Comment 

Losing all your data is a very traumatic experience for any computer user. This is especially true if you use your system for business or other important matters. Losing information that you have worked long and hard to accumulate can be very stressful, to say the least.

Everyone knows that it is a good idea to back up data on your computer every so often, however did you know you should check that backup? It will compound your frustration to find out what you thought was adequately backed up is not functioning correctly when you need it most.

Data loss can happen to anyone, even the most perceptive computer user or business can experience this problem. The problem is people tend to think… Continue reading...

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Sneak Peek at Microsoft Office 2010

January 28, 2010 · Filed Under Business Tools, Business technology, Industry News, Software · Comment 

What’s new and different about Office 2010?

Here are just a few features to get excited about at-a-glance.

Many are new … some are improved … All are WAY COOL!

Co-Authoring
Breakthrough technology that connects team members on a single project. Allows multiple people to update and share a notebook simultaneously. Each person on the team can see who is working on the document online and start a conversation with that person in real time. And edits are highlighted, so you can see what’s been changed.

Conversation View
Get control of your e-mail. Improves the tracking and managing of related e-mails while saving valuable inbox space, letting you manage large amounts of e-mail with ease. It also hides entire conversations you don’t care about and condenses them with just a few clicks.

Broadcast Slide Show
Instantly… Continue reading...

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Emerging Technology

December 8, 2009 · Filed Under Business technology, Industry News · Comment 

Cloud computing, knowledge management and social networking are technologies that can either cause a company to waste money or leverage emerging technology for significant business benefit.  There are many terms and sales techniques that can get anyone without technology knowledge tricked into making significant capital investment. For a mid-level manager or influencer in the company, how does one see through the hype and determine if these emerging technologies can truly help a business?

A repeatable process can help a business determine what can be used for maximum benefit.  Create a management process to evaluate emerging technology using the following four steps:

1) Learn – Before doing anything else, spend time to learn what the emerging technology or the latest buzzword is all about. Google is a good starting point. Discussion forums and… Continue reading...

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Online Data Protection

Data protection is very important for companies who carry out most of their operations with the help of computers or other electronic devices. As well, personal computers need to have a backup system in case of computer crashes. While computers are wonderful inventions and great timesavers, they can’t be completely relied upon, and they may crash at any point in time. Having data backups is essential for a smooth, uninterrupted business operation as well as maintaining peace of mind at home. If you’re a happy-go-lucky person, take the time to get organized and implement an effective data backup strategy before you wind up paying a heavy price in valuable information being lost. Anything can happen and disasters occur anywhere. These things can… Continue reading...

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Don’t Fall for the Phisher’s Bait

August 11, 2009 · Filed Under Business technology, Computer Security, Tips and Ideas · Comment 

You should never respond to an unsolicited email that asks you to update or verify personal information, such as bank account or social security numbers.  Banks, stores, and other real businesses will never ask for this information through email, especially after an incident involved in a phishing scam.  Most real business will ask you to verify your info over the phone or in person.

It is always best to immediately contact a company directly if you have any doubts about an email you received asking for information. Use the contact number listed on your invoice or statement, because the contact number on the email will most likely direct you to the identity thief.

You should never click on any links in an email you… Continue reading...

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The Benefits of Unified Communications for Business

The two primary arenas of business communication, data systems and telecommunication systems, have evolved to a place where they include more similarities than dissimilarities. Combining the two of them within the business structure makes good sense. It also results in savings, increased productivity, and a more fluid operation throughout the company.

The Benefits of Unified Communications for Business

The benefits of unified communications for business are well worth the time and have a minimal expense to incorporate these changes into the company’s existing telecommunications system. Streamlining existing services, reducing hardware, and integrating the network system can easily lead to a single unified communications framework. In turn, this new framework will provide instantaneous benefits that will promote the growth and success of the company.

Unified Communications Lead to Increased Productivity

Businesses that take the initiative… Continue reading...

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Email Delivery – Make it Someone Else’s Concern

There is, without question, a dilemma facing email delivery on a global scale. Furthermore, this is not a situation which has arisen simply by chance and we can’t say we don’t understand it because we do. We also know that the problem is bound to continue affecting online merchants. What we’re looking at is known as a spam filter and, of course, the fact that they are constantly being changed and upgraded to meet new challenges.

In a way, the war between spam artists and companies who develop anti-spam software can be likened to a game of tennis, where two opponents hit the ball back and forth from one to the other. Of course these spam artists are devoted to their calling… Continue reading...

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