North Star Strategic IT is an expert at implementing Cisco Unified Communication solutions that can help make your business more productive and efficient.
The Benefits for a Small Office Phone System
Small office phones are capable of far more than simply handling calls. When your small office phones are connected to a telephony system on an Internet Protocol (IP) network, your small business can access the same tools as a large enterprise. And yet, many small office phones and IP-based phone systems are built to meet the needs and budgets of small businesses.
Benefits of "Working from Anywhere"
Cisco Small Business Solutions give employees secure access to the same phone and data network that they have in the office, even when they're away.
The technologies that make this possible include:
Wireless business phones enable employees to work from anywhere on site with their desk phone close at hand and access information on the company network.
A secure network foundation connecting various devices, such as PCs, phones, and printers.
Combined voice and data, with voice, data, voicemail, instant messaging, automated attendant capabilities, video, and remote-access security built into one network.
Wireless access that lets your workforce stay connected to the network even when they're not working at their desks. You can easily provide secure guest access to visitors, too.
Call management software forwards calls to workers at their current location and to the device of their choice. Meanwhile, a softphone brings your desktop phone to your PC or laptop. Your mobile workers can easily stay in touch with just a laptop, an Internet connection, and a computer microphone.
Advanced small office phones on IP networks help you offer better customer service, enable employees to work from anywhere, and improve collaboration. Here are just a few of the benefits small office phones can provide your business:
Improved customer contact. With customer contact center technology combined with advanced small office phones, you can offer customers a variety of ways to contact you: phone, fax, email, or "click-to-chat."
Enhanced mobility. Advanced small office phones, especially wireless IP phones, provide access to your data and phone network from the sales floor, warehouse, conference room, or anywhere there's a broadband Internet connection.
Improved collaboration. Adding advanced small office phones and communications systems to your IP network gives you the tools necessary to conduct phone, video, and web conferencing through a single, easy-to-use interface.
Reduced costs and improved productivity. IP phone systems help save you money on phone charges. A combined voice and data network simplifies installation and management, further reducing costs. Unified messaging reduces time spent managing messages. And voice and web conferencing enhances productivity while reducing travel costs.
Today, a small office phone system is increasingly part of a converged network—an Internet Protocol (IP) network that seamlessly ties together voice, data, video conferencing, wireless, instant messaging, and other business-critical communications tools and applications.
A small office phone system on a converged network makes basic as well as sophisticated business communications more affordable, whether it's for a small business or a small office that's part of a larger company.
Flexibility Improves Sales and Service
Being accessible from anywhere gives staff flexibility to get their job done, whether at lunch or in the warehouse. 3:09 min
How an IP-Based Small Office Phone System Saves Money
With a small office phone system on an IP network, you have only one network to manage, which is less expensive and more efficient than managing separate networks.
A small office phone system saves your business money on long-distance charges, because you can use your data network to place calls both nationally and internationally at extremely low rates.
A small office phone system reduces the costs of moving or changing a phone extension.
You'll save time—and therefore money—when adding a new site or a new employee.
How could your business benefit from Cisco Unified Communication solutions?
Contact North Star Strategic IT today to learn more about how Cisco Small Business Solutions can help your business save money and be more effective.
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