One of the things I like most about working with North Star is that I think the people honestly care, not just a smile to make the client feel good. They take our success as part of their success. We've been with North Star for many years. With several network upgrades and a variety of workstation upgrades, I'm happy to say that we have never had ANY big problems. North Star has always been able to respond quickly any time anything does happen. North Star saved us countless hours of frustration if we had to figure out on our own why our emails were having difficulty going through. If I had to give special recognition to one person at North Star, I could not do that. That's because their entire crew is awesome! If one person is not there another associate is just as friendly and as great. One of the things I like most about working with North Star is that I think the people honestly care, not just a smile to make the client feel good. They take our success as part of their success. I have even seen a few North Star associates learning Apple computers, that obviously is that they feel the need to service all clients. Some of us have both types of computers, and we thank them for going above and beyond to accommodate.  I would highly recommend North Star to others. ~ John Cohagen - The Snow Goose Companies

North Star has supported our IT systems for years including upgrades, improvements, and emergency service.  Tony and his team have consistently provided excellent service and given us confidence in the reliability of our systems.  If a problem is persistent so is North Star until a solution is found. ~Greg Roda - Outlast Technologies

Prior to working with North Star, we had been through both in-house and outsourced IT consultants at every price point. As a smaller firm, we were generally treated as more of a nuisance. In 2007, we chose North Star to handle our move to a new office and upgrading our equipment. We found their pricing structure competitive, but their customer service exceeded everyone. They have responded immediately to crisis situations and have remained equally engaged for routine maintenance calls. Although we are small client for them, they are always fully aware of our issues and past history – essentially, they're clued in, and that reassurance is invaluable. About a year ago, we had a catastrophic server outage due to our building’s electrical system, and Dell did not completely pull through on their warranty. The techs at North Star lent us their personal hardware until we received our new equipment nearly a week later. When the monitoring service became available, we took advantage: it cost less than their routine monthly visits, and we could prevent problems before they occurred. In the few months since we’ve switched, North Star has alerted us to three major issues regarding our backup system, our antivirus, and our drive space. Left unattended, any of these could have brought our business to a standstill. We routinely turn away IT companies, because North Star continues to provide stellar service. ~Gregory Olivet - Systems Design International, Inc.

PVC Specialties Co. has used North Star for many years now and we have never found any cause to look elsewhere because we find each of your techs highly experienced.  This is our second server/new workstation upgrade and I thought it went quite smoothly. As did the first upgrade. The project finished on time and on budget. There was no problem you couldn’t fix. I am quite satisfied with North Star and would recommend them to anyone looking for a new IT company. We have recently signed up for your 24/7 monitoring service and I wouldn’t do it if I didn’t think it was beneficial. I'm confident cost wise it will work out to cost us less each year in IT expenses.  It gives me some peace of mind. ~Chris Zotter - PVC Specialties

The efficiency and speed they employ in solving problems is greatly appreciated and keeps us from having downtime. If you’re looking for a responsive IT firm that solves your problems, North Star is the company you’re looking for. They respond fast! They resolve all of our problems and continually demonstrate no problem is too tough for them to solve.  With the demands of our business and electronic data requirements, it is refreshing to have IT professionals (yes professionals) assist us with our needs.  I would highly recommend North Star, these guys are great! ~Andrew Iverson - Hamilton Faatz PC

When looking for a service provider for our computer network, we understood that going cheap with an IT support company was not a wise thing for any business. The last thing we wanted to do was to pay less for an incompetent, disorganized, or short staffed service provider. We’ve been quite happy with North Star’s services and fair pricing. The comfort we experience knowing our computer system is being taken care of and is less likely to go down is invaluable and provides us with peace of mind. The 24/7 monitoring and maintenance service has been great. Our periodic maintenance expense and our “system down” expense reduced dramatically. This is a much better way to save money. ~Mary Stevenson - Deltech, Inc.

Thank you…I am used to the old system where I had to setup up every new user. This rocks!!! And the staff have reported positive experiences with the application, mainly stating it is “so easy to work with”, user friendly ~Diana LeDoux/VP Finance & IT - United States Potato Board