Cloud-Based IT

When was the last time you didn’t worry if your network was secure and up-to-date?
The Proactive Advantage Support Program from North Star provides you with real-time, round-the-clock monitoring and maintenance for all your servers & workstations.

The health of your network is our priority. This is why it’s important that all of our customers utilize our Proactive Advantage Monitoring service. It’s the one thing we absolutely require in order to keep your network safe and secure, at all times.

The Proactive Advantage Monitoring service your network’s early warning system to quickly detect, diagnose and resolve network performance problems.

With more than 20 years of experience providing IT consulting and network support services to Denver mid-sized and small businesses, we understand your needs.

Proactive Advantage Program

Text box item sample contentFirst, we offer an IT assessment and comprehensive review of your company’s technology systems and environment. This assessment will determine how your current technology helps or hinders your core business. North Star will then offer recommendations on how to improve your technology to meet your business goals.

Once our IT consultants have assessed your system, we will monitor system performance for you 24/7/365.

Our Proactive Advantage Program customers tell us they appreciate the ways in which:

  • Our excellent technical services allow you to concentrate on the strengths of your business.
  • Our range of packaged IT consulting and support services allows you to better control costs relating to IT.
  • Our range of services allows you to delegate different levels of responsibility for your IT systems to North Star.
  • Our proactive network monitoring services allows you to simply forget your IT problems and focus on running your business.
  • We provide the peace of mind you’ve been looking for, instead of worrying about your business network.

Our highest priority is to keep your network up and running, as smoothly and effectively as possible, allowing you to focus your attention where it needs to be: on your business.

Cloud-based spam filtering and email continuity

At North Star, we understand that email is a critical tool for all organizations. Our hosted email solution delivers peace of mind, comprehensive security and continuity to our clients.

Email continuity

The integrated queuing and on-demand email service provides a support structure by which you can access email even when your email is offline.

Scalability and reliability

The use of duplicate systems at multiple data centers means superior scalability and reliability that an on-site solution cannot match.

Easy and affordable

With a simple pricing structure, no start-up costs and minimal training requirements, our approach is unobtrusive and hassle-free.

Inbound and outbound spam filtering

Robust, accurate and adaptive spam detection improves productivity by blocking junk email. The service also prevents inappropriate messages from being sent from a customer’s network — protecting the company’s reputation, improving overall email deliverability, and alerting administrators to any compromised systems.

Network defense

North Star’s solution prevents attacks by limiting inbound traffic, thus protecting your network and mail server.

Intuitive web-based control panel

The web-based control panel allows administrators to manage the service with minimal effort, while providing access to messages in the event of an on-premise server failure.

Industry-leading virus protection

North Star implements a unique combination of technologies to defend against email-borne threats, including antivirus defense, malware detection technology, and traditional signature-based antivirus engines. This results in unmatched malware defense and spam protection.

Hosted individual junk mail quarantines

The service can retain detected spam messages in quarantine, outside of the company’s network. Users can access the quarantine at any time. Users can also receive an emailed summary of detected spam messages with a link next to each message, allowing the user to easily release any potential false positives from quarantine.


Cloud-based email archiving

Our email archive solution is a powerful, simple and affordable hosted email archive built specifically for IT clients. Easy to launch, email archiving allows the storage and management of email volume with its powerful but simple search, reference and retrieval features.

Offloading email infrastructure

The ever-growing volume of email puts more strain on an organization’s email infrastructure. North Star can relieve the burden, removing — or delaying — costly investments in hardware upgrades while reducing maintenance.

Preserving intellectual property

Email contains some of the most valuable information within an organization, providing a company-wide record of internal and external communications. Our email archive’s advanced search features and manual or automatic message tagging makes it simple for customers to find the information they are seeking.

Meeting regulatory requirements

For many organizations, government or industry regulations require the retention of email communications for years. Email archiving helps meet these requirements with message retention for up to 10 years, customizable retention policies, tamper-proof storage and full audit logs.

Built-in availability

The cloud-based email archive means that if disaster strikes, your valuable email history isn’t threatened. Messages can be accessed at any time, and can be forwarded or exported from the archive service as necessary.

Preparing for disputes

When disputes or litigation occur, having a verifiable archive of email communications is often critical in proving who said what and when. North Star’s “Legal Hold” feature allows selected messages to be retained past their normal retention period in order to meet legal preservation needs.

Cloud-based anti-virus

Based on the award-winning VIPRE security platform, North Star can deploy antivirus security services to protect you from all types of malware threats, including viruses, adware, spyware, worms and root kits.

Easy deployment.

Automatically deploy the antivirus agent to any server or workstation.server or workstation.owing volume of email puts more strain on an organization’s email infrastructure. North Star can relieve the burden, removing — or delaying — costly investments in hardware upgrades while reducing maintenance.

Remote device protection.

Moves centralized antivirus management to the cloud to protect remote laptops and PCs.

Removable device scanning.

Automatically scans USB flash drives and other removable drives and files for threats.

Custom configuration.

Fully configure every aspect of the managed antivirus agent, including scheduling scans and specifying remediation actions if threats are detected

Real-time alerts.

Receive notifications when a virus is detected or a threat is quarantined, and implement corrective action.

Comprehensive reports.

Compile and provide our customers with reports detailing all actions performed on your behalf to secure and maintain your network.

Small-footprint agent.

Anti-virus agent provides real-time threat analysis that doesn’t slow system resources.

On-premise scanning.

Works so no customer information, financial documents or other sensitive data leaves your network.

Removal of existing antivirus.

Quickly and thoroughly removes your existing anti-virus software, ensuring an environment free of conflicts.

Cloud-based management.

Simple-to-use web-based dashboard makes it easy to automatically address threats.

Advanced threat monitoring.

Defends against malware threats in real time with Active Protection™ and other sophisticated detection methods.

Real-time threat detection.

Anti-virus malware processing tools analyze hundreds of thousands of samples every day.

Web content filtering and protection

Time is money, right? A North Star, we can help you make sure employees in your organization are being productive. What does this mean? Rather than posting to Facebook or running their eBay store on your time, North Star can install content filtering that blocks or limits outside sites. We can also help you track what your employees are doing on the clock. Here’s how we can help businesses in the Denver Metropolitan Area keep employees focused and productive.

Web security

Designed to stop users from accidentally visiting malicious sites, including those pushing malware, phishing, proxies, spyware, adware, bots, etc.

Web filtering

Web filtering deploys common-sense, time-based web browsing policies designed for the workplace. Proactive internet access controls can protect the business from legal liability and reduce the risk of a security breach.

Bandwidth monitoring

Be automatically alerted when there’s excessive bandwidth activity on a network so you can quickly optimize bandwidth and maintain productivity.

The web protection feature is built around a policy-driven approach. Each device that you identify for protection will point to a central policy. We can edit the policy and adjust settings for the devices, allowing us to scale protection to a range of devices.

Real-time threat detection.

Anti-virus malware processing tools analyze hundreds of thousands of samples every day.

Cloud-based file sharing

Our file sharing solution is designed to solve growing security concerns over the method of file sharing and the control sharing and collaboration. The North Star file sharing solution gives end-users the ease of use they desire, but with the security you require. No more blacklisting. No more work-arounds. Online-based file sharing was created to keep your files safe – no matter where you are sharing them or storing them. What makes our file sharing solution truly different is security: unlike other competitive offerings, our file sharing solution encrypts data end-to-end, starting with private key encryption on the client side. From there, our file sharing solution sends data through a 256-bit SSL tunnel and encrypts it again at 256-bit AES encryption in the cloud. Our file sharing solution can also be deployed in your network and behind your firewall.

Mobile device management

The North Star mobile device management solution helps protect your business against device theft or loss; assists in tracking devices; empowers employees to choose their own devices while working securely and efficiently; enables cost control and expense management; and won’t compromise productivity or privacy. With more than 20 years of experience providing IT consulting and network support services to Denver mid-sized and small businesses, we understand your needs. Let’s work together to find the right cloud-based IT solutions for your growing business.

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    Network & IT SupportAugmented IT ServicesCloud Backup & SecurityCloud-Based ITNetwork Health & SecurityCybersecurityManaged Threat Protection