This section covers the technical services North Star delivers: the cloud platforms your business runs on, and the security controls protecting them. Most clients take these as part of a single managed IT services or managed security services agreement rather than piecemeal, because they depend on each other. The pages below explain each one on its own terms.
The layered program — identity, endpoint, email, network, data and governance — and how the layers cover each other’s failures. Start here if you want the whole picture rather than a single control.
Around-the-clock behavioural monitoring across endpoints, identity and email, with the authority to isolate a device or disable an account within minutes rather than filing an alert for Monday.
Access decided by verified identity rather than by which network someone is on — replacing the flat trust model that lets one compromised laptop reach everything.
Tested, immutable, air-gapped backup covering both halves of the problem: image-based server and workstation recovery, and independent backup of Microsoft 365 mail, files, sites and accounts.
Identity, device management, mailboxes, security baselines and licensing kept in order — including the joiner and leaver process that is the most common source of orphaned access.
Moving email, files, identities and applications off aging on-premises servers — which usually removes more risk than any single security product you could buy.
Nearly every engagement begins here. We inventory what is actually connected, test whether the protections you believe are in place are working, and hand you a ranked, budgeted roadmap — whether or not you engage us afterward.
Buying these as separate products is how businesses end up with overlapping tools, gaps between them, and nobody accountable for the whole. The sequence that actually works is unglamorous: find out where you stand, reduce what is exposed, then add detection and recovery on top of a foundation that has been cleaned up.
Migration to the cloud usually comes first, because retiring an unpatched server removes an entire category of risk. Identity-based access comes next, then detection and response for what gets through, and backup underneath everything as the layer that makes a bad day survivable rather than fatal. Governance and documentation run alongside — handled through vCISO and compliance-as-a-service where a regulator, insurer or customer is asking for evidence.
Businesses with no IT department typically take all of it as small business IT support. Those with an internal technologist more often use co-managed IT, where we own the specialist layers and their team keeps what they know best. Hardware and software come through vendor-neutral IT procurement, and requirements differ by field — see the industries we serve.
North Star delivers these services to organizations across Colorado’s Front Range, including Denver, Aurora, Lakewood, Arvada, Westminster, Thornton, Northglenn, Broomfield, Commerce City, Brighton, Centennial, Greenwood Village, Englewood, Littleton, Highlands Ranch, Parker, Castle Rock, Golden, Wheat Ridge, Colorado Springs, Monument, Fountain, Fort Collins, Loveland, Windsor and Greeley, along with the surrounding communities and clients running remote and hybrid teams.
No. Most clients take a managed agreement that includes the core of it, and add the rest as it becomes relevant. What we will not do is sell you a control that duplicates something you already own — the assessment exists partly to establish what is already working.
An assessment, then whatever it identifies as the largest exposure. In practice that is usually multi-factor authentication, a tested backup, and patching — the unglamorous controls that stop the majority of incidents. Advanced detection is worth much less on an environment that has not had the basics done.
Sometimes, and it depends on the boundary being clear. Security-only engagements alongside another provider’s IT support can work well. What does not work is two parties each assuming the other handled something, which is the gap our combined MSP and MSSP model exists to close.
The useful first step is finding out what you actually have. Call 303-552-0018 or book a time below.
