What are your frustrations?

Frustated-man198x242Is your business struggling to keep your network current and running smoothly? Are you worried about losing data because your backup solution is outdated and inconsistent? Is your workforce able to connect and work remotely while keeping your business data secure? Are your company workstations riddled with viruses and slow internet connectivity issues?

Or worse – your current IT company is unresponsive or slow to respond, they don’t follow through on their commitments, things keep going wrong and they seem like they’re constantly chasing their tail dealing with technical problems.

 

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What are some of the things North Star can help me with?

Network Consultant Services

  • Computer and Technology strategies
  • Network IT consulting and Network design planning
  • Plan and manage upcoming network projects

Common Network IT Support Needs

  • Computer Network Administrator and Network Technician
  • Computer Service and Hardware Repair
  • Onsite and Remote Computer Tech Support
  • Wireless Computer Networks
  • Cloud Computing Solutions
  • Design and Implementation
  • Network Security
  • Remote Access
  • Virtual Private Networks (VPN)
  • Data Backup Solutions
  • Handheld devices (iPhone, iPad, Android, Blackberry, Palm, Treo)
  • Desktop Faxing
  • Digital Connected Copiers
  • Electronic Document Management
  • Computer Telephony Integration

Network Maintenance and Disaster Prevention & Recovery

  • Network Maintenance Plans available
  • Proactive and scheduled network maintenance
  • Mitigate network issues before they arise
  • Ensure pertinent data is being backed up
  • Fail safe tests for disaster recovery and recommendations for disaster prevention.
Questions? Give us a call at 303-747-4024.

Proactive IT Services and Support for Your Small Business.

The health of your network is a priority to us.

This is why it’s important that all of our customers utilize our Proactive Advantage Monitoring service on their network. It’s the one thing we require for all of our clients. Now you can sleep better at night knowing you’re being taken care of, and at a more affordable cost than you thought possible. Seriously.

 

Knowing our company has been supporting the IT systems of Denver businesses since 1992 is a great comfort to our clients. We’ve been around the block a few times and  – we’ve seen it all. Been there … Done that … Own all the T-shirts!

For example, we’ve spent every business day, and more than a few nights and weekends, for the past two decades researching and working with our Denver small business IT clients to understand and resolve:

The Top Ten Small Business IT Support Problems

  1. Too much time spent on Information Technology (IT)
  2. System Downtime
  3. Need to upgrade infrastructure
  4. Poor Network Performance
  5. Security Problems & Anti-virus Protection
  6. Lack of network knowledge
  7. No, or poor, IT Strategy
  8. System Backup & Disaster Recovery
  9. Loss of Productivity
  10. Fluctuating IT Costs

Through our Proactive Advantage Program, let our team help you safeguard your IT systems’ availability and data security—and keep your employees focused on profitable activities—by stepping up to a highly reliable Microsoft® server solution that is configured for businesses like yours. We support small to mid-sized businesses in Denver, Boulder, and the surrounding Front Range areas.

IT-Buyers-Guide-376x500Unsure about what you should be getting with your business computer support firm? Sign up to get your IT Buyers Guide and receive our free customized IT Optimization Plan and Security Assessment for your Denver business. No strings attached.

IT Solutions that Improve your Bottom Line

  • Proactive Management and Maintenance will keep your IT costs predictable – with a choice of flat-rate monthly monitoring and maintenance plans that will identify and fix system issues before they become larger problems.
  • Reduce system downtime and improve network and workstation performance – through real-time, round-the-clock monitoring of your network and machines, and providing you with timely notifications of potential problems.
  • Develop a strategic approach to network support – to keep your information systems running smoothly and efficiently, along with a comprehensive plan for system backup, and recovery from data loss or natural disaster.
  • Improve system security and prevent critical data loss – through constant monitoring of your network, preventing both internal and external attacks on your data systems.
  • Notification of impending network and equipment problems, before they break the bank – helping to reduce capital investment and reduce monthly maintenance expenses.
  • Expert network support and system protection from the Denver IT support specialists at North Star – with a half-century of small business IT support experience at your disposal, 24/7, 365.

We provide an integrated team approach, where you don’t just get one person with limited IT knowledge and experience, but a team of certified IT experts with more than 50 years of collective experience. We work with business networks with as few as 5 users, and as many as 250 users.

At North Star, we offer you proactive IT solutions to potential system problems or disasters, keeping costs manageable, and enabling you to focus on running your business, managing your people, and making money.

In the end, it’s all about your bottom line; whether or not your small business network is helping you service your client base and make money – or not. Well, guess what? We’re a small business too, so we understand exactly what you’re going through, and we know how to help you.

Questions? Give us a call at 303-747-4024.

We Are Here for You, No Matter What

At North Star, we serve a range of clients with Information Technology Solutions designed to improve efficiency, reduce downtime, enhance communication, and control costs. We put together IT solutions for businesses with from 5 to 250 users; from attorneys’ offices, doctors’ offices, independent realtors, and accountants; to engineering firms, contracting companies, associations and non-profit organizations, large real estate franchise organizations, and medical facilities. We also support the Denver Merchandise Mart, the area’s largest wholesale market center and event site.

This broad client base has provided our team with the experience to meet the needs of virtually any business seeking IT support services, on a single project or monthly basis.

And yet, you’re frustrated, because you’re having trouble finding the exact type of support you’re looking for…

arrowtargetblue56x56You know you need ongoing IT support –
that is proactive, reliable, and cost-effective, tailored to your budget
arrowtargetblue56x56You have a large project to complete – and –
you know you will also need ongoing support moving forward
arrowtargetblue56x56You know you have a serious, immediate problem –
but don’t need a huge all-inclusive monthly expense
arrowtargetblue56x56You know your current internal IT team needs a helping hand –
with expert support and backup
arrowtargetblue56x56You need an assessment of your network and systems –
with comprehensive reports and analysis
arrowtargetblue56x56You know what you need – help with a big project –
and want to be proactive using monthly monitoring right now

 

Rest assured, we have the solutions to these – and many other – frustrating IT problems. We do NOT believe in a one-size-fits-all solution to our clients’ IT support needs. The versatility of our support systems and extensive experience allow us to offer one-time project solutions or ongoing support; a building-block approach to creating a customized IT support package that will resolve your needs as they develop, and that will fit within your IT budget – protecting not only your network and systems, but also your bottom line.

connect-computer-smallWe can provide a cost-efficient solution including the latest Microsoft Small Business Solutions, which provide more secure collaboration and many security-enhanced features. This integrated server solution offers easy-to-use tools and automation of update and backup features.

Get the most from your IT investment with technology that frees you to succeed.

We can help you on specific projects or be your entire IT department.

Questions? Give us a call at 303-747-4024.