Managed IT Services in Colorado

Running your own IT means juggling helpdesk tickets, security, backups, vendors and strategy — usually with a team that’s already stretched. North Star is your complete managed IT and security partner: one team that runs, secures and supports your entire technology environment for organizations across the Denver metro area, Colorado Springs and Fort Collins, so you can get back to running your business.

As a managed IT provider, security provider and complete technology reseller in one, we cover everything from the 24/7 helpdesk to the firewall to the laptops your team orders — built for businesses from 5 to 300 endpoints, in a single office or across multiple locations. This page explains what we manage, how we secure it, and how to get a proposal tailored to your environment.

Complete IT, One Partner

Piecing together separate vendors for support, security, backup and hardware leaves gaps between them — and those gaps are where problems live. We bring it all under one accountable team:

• 24/7 monitoring and management. We watch your systems around the clock, catch issues before they cause downtime, and keep everything patched and up to date.
• Responsive helpdesk. Fast, friendly support for your team, with 24/7 coverage available so a problem at 2 a.m. isn’t a problem until morning.
• Endpoint and email protection. Every computer and inbox is defended against malware, ransomware and the phishing and business email compromise that target your people.
• Backup and disaster recovery. Your data, servers and Microsoft 365 are backed up and recoverable, so an incident becomes a restore rather than a crisis.
• Cloud and Microsoft 365. We manage, secure and optimize the cloud and productivity tools your business runs on every day.
• Strategy and planning. Regular technology reviews keep your IT aligned with where your business is going, with budgets you can plan around.
• AI and process automation. Beyond keeping things running, we help you work faster — building AI workflow automation that takes repetitive manual processes off your team’s plate.

Built for Organizations From 5 to 300 Endpoints

We’re sized for growing businesses, not giant enterprises or one-person shops. We support organizations from as few as 5 endpoints, with our sweet spot around 25 to 60 devices, and we scale smoothly up to 300 endpoints across multiple locations. Whatever your size, the program is built around your environment rather than forced into a box:

• Right-sized from day one. We scope your support, security and backup to the way your business actually works, then adjust as you grow.
• Single or multi-location. One office or ten, on-site or fully remote — your people get the same secure, well-run experience everywhere.
• Room to work alongside your team. Have internal IT? Our co-managed IT extends them with expertise and after-hours coverage instead of replacing them.

Security-First Managed IT

We’re not just an IT company that bolts on security — we’re a managed security provider (MSSP) too, so protection is built into everything we run. That means enterprise-grade defense scaled to your business:

• 24/7 managed detection and response. A security team and technology watch your environment around the clock and stop threats in real time, through our managed threat protection.
• Zero Trust access and application control. Only trusted users, devices and software run on your network, delivered through our SASE and Zero Trust solutions.
• Managed firewalls and network security. Business-grade firewalls, switching and Wi-Fi, monitored and managed as part of your defense rather than left to fend for themselves.
• A complete security program. Identity, email, endpoints, backup and monitoring brought together under our managed security services — with vCISO and compliance leadership when you need it.

A Complete Technology Reseller, Too

Because we’re also a full IT reseller, you don’t need a separate source for hardware and software. We source, standardize, secure and manage the technology your business buys, all through one partner:

• Hardware and software procurement. The right equipment and licensing at competitive prices, configured and secured before it reaches your team — see our IT procurement services.
• Vendor-neutral advice. We recommend what fits your needs and budget, not whatever we’re pushing, and manage it for its whole life.
• One point of accountability. When the people who supply your technology are the same people who support and secure it, nothing falls through the cracks.

Why Businesses Choose North Star

• Proactive, not reactive. We prevent problems instead of billing you to fix them, so your technology quietly works instead of constantly interrupting.
• Security in our DNA. As both an MSP and an MSSP, we protect your business at a level most IT providers simply don’t reach.
• Best-fit capabilities, not a sales pitch. We build your stack from the right capabilities for your business, backed by a Microsoft Modern Work partner designation and enterprise-grade tools.
• Local and responsive. We’re a Colorado Front Range partner who knows your area and answers when you call.
• Every industry. From regulated fields to general business, we tailor IT and security to your world — explore the industries we serve.

How to Get Started

Getting a proposal is simple, and there’s no obligation. We tailor everything to your environment, so the first step is understanding it:

1. Book a consultation. A short conversation about your business, your team and what’s working or isn’t.
2. Get a free security and network assessment. We look at your real environment to find the gaps and risks, and show you what we find.
3. Receive a tailored proposal. A clear plan and quote scoped to your size, locations and needs — no generic packages.
4. Onboard with confidence. We transition your IT smoothly, document everything, and get to work protecting and supporting your business.

Serving the Denver Metro Area, Colorado Springs & Fort Collins

North Star provides managed IT services, cybersecurity and technology procurement for businesses across Colorado’s Front Range, including Denver, Aurora, Lakewood, Arvada, Westminster, Thornton, Northglenn, Broomfield, Centennial, Greenwood Village, Englewood, Littleton, Highlands Ranch, Parker, Castle Rock, Golden, Wheat Ridge, Colorado Springs, Monument, Fort Collins, Loveland, Windsor and Greeley, along with the surrounding communities. We also support organizations with multiple locations and remote and hybrid teams elsewhere in the United States.

Frequently Asked Questions

What’s included in managed IT services?

A complete managed IT program covers 24/7 monitoring and maintenance, helpdesk support, endpoint and email security, backup and disaster recovery, cloud and Microsoft 365 management, and technology strategy — all for a predictable monthly investment. We also add managed detection and response, network security and compliance leadership for businesses that need deeper protection.

What size of business do you support?

We support organizations from about 5 up to 300 endpoints across multiple locations, with our ideal fit around 25 to 60 endpoints. We’re sized to give growing companies enterprise-grade IT and security without enterprise overhead.

How is a managed IT provider different from break-fix support?

Break-fix support charges you when something breaks, which means your provider only earns when you have problems. A managed IT provider is paid to keep things running, so we prevent issues, patch and monitor continuously, and align your technology with your goals. It’s proactive rather than reactive, and far less disruptive.

Do you provide 24/7 support?

Yes. We monitor and protect your environment around the clock, and 24/7 helpdesk coverage is available so your team has support whenever they work. We scope the right level of coverage to your business during the proposal.

Can you work with our existing IT team?

Absolutely. Through co-managed IT we extend your internal team with specialized expertise, extra capacity and after-hours coverage — taking work off their plate rather than replacing them.

How much do managed IT services cost?

Cost depends on your number of endpoints, locations and the level of security and support you need, so we scope every engagement to your specific environment rather than quoting a one-size price. The best next step is a short consultation and a free assessment — from there we provide a clear, tailored proposal with no obligation.

Let’s Build Your IT the Right Way

Stop patching together vendors and reacting to problems. North Star will assess your environment, tailor a complete managed IT and security program to your business, and manage it all as one accountable partner.

Contact North Star today for a free assessment and a tailored proposal for your Denver, Colorado Springs or Fort Collins business.