Did you know that, according to Microsoft, there are more than one billion people using Microsoft Office? There is little doubt as to the popularity of this program. While the vast majority of users focus on the threemain programs – Word, Excel, and PowerPoint – there is another that is equally useful – OneNote. This...

This holiday season there is a good chance that electronics will be a popular gift. One of the more sought after devices will be tablets, especially those that use Google’s Android operating system, of which there are a wide variety to choose from. Because of this choice, actually picking the right tablet to give as...

As a business manager or owner there will be times when you need to create written content. When this is needed, regardless of what it is for, most people will turn to Microsoft Word to help draft ideas. However, while Word is powerful, it does have some idiosyncrasies. The most annoying one being the hidden...

For many companies customer service is an integral component of success. If you and your employees offer poor customer service, the chances of your business surviving are nil, especially if you run a small business. With the majority of customer services going online, there are some things you need to be doing to ensure you...

Business continuity is the process of establishing a plan that will ensure that business functions are still available to stakeholders during a time of disaster. It is best to think about it as an action that happens before disasters in effort to reduce or eliminate downtime if these occur. This has become increasingly important to...

Have you ever been to a presentation, lecture or gathering where a person is showing a PowerPoint or slide show from their computer only to have an annoying alert pop up? This can be a big problem, especially if the alert is a private message, and it may distract the audience and cause their attention...

The holiday season is more or less officially upon on us. As with the past few years, tech items like tablets and laptops will be among the most popular gifts given. Beyond that, the next few months are among the best time of the year to buy a new laptop. If you are already looking...

There is a growing trend among many businesses of connecting to the office from outside, or doing work remotely. In order to do so, most users require an Internet connection, often using public Wi-Fi connections. The issue with many public Wi-Fi connections is that they may not be as secure as you think, and could...

Microsoft Office is the world’s most popular office productivity suite. The cloud based version, Office 365, is quickly becoming the go-to solution for small to medium businesses. One of the reasons for this is the stellar programs that come with it which allow for increased productivity and collaboration. Take for example OneNote – Microsoft’s collaboration...

On November 8 the thirtieth typhoon of the 2013 typhoon season hit the Philippines. Typhoon Haiyan is widely thought to be the most intense storm to make landfall in recorded history, leaving behind it flattened cities and over 4000 casualties. While disasters of this magnitude are statistically rare, companies should be taking steps to prepare...