Managed IT Services & Cybersecurity in Denver

North Star provides managed IT services and cybersecurity for Denver businesses of roughly 5 to 300 endpoints. We have supported organizations across the Denver metro area since 1992 from our office in Northglenn, running the day-to-day IT that keeps a business operating and the security program that keeps it protected — in one team, under one agreement.

Denver businesses rarely look alike. A downtown law firm, a construction company in Commerce City, a medical practice in Aurora and a property manager in the Tech Center all depend on technology differently. What they share is the need for IT that works, security that holds up when tested, and a provider who answers the phone. That is what we do.

What Denver Businesses Ask Us to Solve

Hybrid teams spread across the metro

Many Denver companies now have staff working from home offices in Lakewood, Highlands Ranch and Westminster, a shared office downtown, and a few people on the road. That spreads your data and your attack surface across networks you do not control. We secure the identity and the device rather than the office, so access works the same way, and is protected the same way, wherever someone logs in. See our SASE and Zero Trust approach.

Outgrowing the person who “does IT”

Plenty of growing Denver businesses run on an office manager, a tech-savvy employee or a break-fix contractor who shows up when something breaks. That works until it doesn’t: the backup nobody tested, the former employee who still has access, the cyber insurance questionnaire nobody can answer. Managed IT services replace that with monitoring, patching, documentation and a plan. If you already have an internal technologist, co-managed IT gives them depth instead of replacing them.

Wire fraud and email impersonation

Denver’s real estate, construction, legal and professional services firms move large payments by email every week, which makes them a steady target for business email compromise. We harden email, protect the accounts behind it, and help you put a call-back verification step in front of every payment change. Our phishing guide is a good place for your team to start.

Security requirements from insurers and customers

Most of our Denver clients have no regulator to answer to. Many do have a cyber insurance renewal, a larger customer’s vendor-security questionnaire or a lender asking about controls. We put the controls in place and produce the evidence, so those conversations become paperwork rather than a scramble. Where a specific regulation does apply, our vCISO and compliance service handles it.

Managed IT and Security in One Team

Most providers do IT or security and subcontract the other. We do both, which removes the gap where each vendor assumes the other handled something. For a Denver business, a North Star agreement typically covers:

  • Helpdesk and on-site support — remote support for the everyday issues, and a technician in the room when the problem needs one.
  • Monitoring, patching and maintenance for servers, workstations, network equipment and cloud services.
  • Managed security — around-the-clock detection and response, vulnerability management and security awareness training.
  • Backup and disaster recovery that is tested, not assumed.
  • Cloud and Microsoft 365 administration, including identity, devices and email security.
  • Technology planning and vendor-neutral procurement, so budgets and replacements are planned rather than discovered.

Industries We Support in Denver

Our fundamentals are the same for every client, but we build each program around the threats and obligations a field actually faces. In the Denver metro area we work with law firms, construction companies and contractors, medical and dental practices, CPA firms, property managers and HOAs, nonprofits, special districts and the many ordinary businesses that simply need their technology to work. See all industries we serve.

Where We Work Across the Denver Metro

We support businesses throughout Denver and its surrounding cities, including Aurora, Lakewood, Arvada, Westminster, Thornton, Northglenn, Broomfield, Commerce City, Englewood, Centennial, Greenwood Village, Littleton, Highlands Ranch, Parker, Castle Rock, Golden and Wheat Ridge. Our office is in Northglenn, in the north metro, and we also serve Colorado Springs and Fort Collins.

How We Start: An Assessment

Nearly every North Star relationship begins with a network health and security assessment. We inventory what is actually running, test whether your existing protections work, and hand you a ranked, budgeted roadmap — whether or not you engage us afterward. If you would rather start with security alone, request a complimentary cybersecurity risk assessment.

Frequently Asked Questions

Do you provide on-site IT support in Denver?

Yes. Most issues are resolved remotely because that is fastest, but our technicians work across the Denver metro area and come on-site when a problem needs a person in the room, such as network installations, hardware failures and office moves.

What size Denver businesses do you work with?

Roughly 5 to 300 endpoints. Our strongest fit is a small or midsize business with no full-time IT staff, or with one internal technologist who needs depth behind them.

Do you only work with regulated industries?

No. Most of our clients have no compliance obligation at all. We also have the depth to handle HIPAA, CMMC, GLBA and FTC Safeguards requirements for the clients who do.

How is managed IT priced?

Managed IT is a predictable monthly fee scoped to your environment — the number of users and devices, the systems you run and the level of security you need. We quote after an assessment so the proposal reflects what you actually have rather than a generic package.

Talk to a Denver IT Provider That Answers the Phone

Whether you are outgrowing hourly support, facing an insurance or customer security requirement, or want an independent second opinion, the first conversation costs nothing. Call 303-552-0018 or book a time below.